Josh's journey through poetry, humor, life and inspiration.
Game does not submit to metaverse
Published on December 21, 2011 By webnavigator In Bug Reports

Debug.err

Debug Message:  Version v2.04 Twilight of the Arnor last updated on: Tue Nov  1 11:59:59 2011
Debug Message:  Could not open reg key HKEY_CURRENT_USER SOFTWARE\Stardock\Drengin.net\GalCiv2UL
Debug Message:  Could not open reg key HKEY_CURRENT_USER SOFTWARE\Stardock\Drengin.net\GC2EU
Debug Message:  Could not query reg key HKEY_CURRENT_USER SOFTWARE\Stardock\Drengin.net value named Serial No
Debug Message:  Could not open reg key HKEY_CURRENT_USER SOFTWARE\Stardock\Drengin.net\GC2
Debug Message:  Could not query reg key HKEY_CURRENT_USER SOFTWARE\Stardock\Drengin.net\GalCiv2 value named Serial No
Debug Message:  Could not open reg key HKEY_CURRENT_USER SOFTWARE\Stardock\Drengin.net\GalCiv2\DarkAvatar
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GalCiv2UL
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GC2EU
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GalCiv2UL
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GC2EU
Debug Message:  Checking DX Version.
Debug Message:  *********DXDiag info follows.*********
System Info
Time: 12/21/2011, 05:23:52
DirectX Version: DirectX 11
Machine Name: ***********
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_gdr.110622-1503)
Languages: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 06/17/10 16:19:39 Ver: 08.00.15
Processor: AMD Athlon(tm) II X4 640 Processor (4 CPUs), ~3.0GHz
Physical Memory: 8192MB RAM
Page File: 2152MB used, 14227MB available
Windows Dir: C:\Windows


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: ASUS EAH6850 Series
Manufacturer: ATI Technologies Inc.
Chip Type: ATI display adapter (0x6739)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_6739&SUBSYS_03B41043&REV_00
Display Memory: 4068 MB
Current Display Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Max Resolution:
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx6
Driver Version: 8.17.0010.1047
Driver Date: 9/28/2010 07:54:02
DirectX Acceleration Enabled: Yes
 


Sound info
Sound device 1:
Description: Speakers (High Definition Audio Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_0397&SUBSYS_1043836C&REV_1000
Manufacturer ID: 1
Product ID: 65535
Driver Name: HdAudio.sys
Provider: Microsoft
Driver Version: 6.01.7600.16385
Driver Date: 7/13/2009 18:07:00
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 
Sound device 1:
Description: Digital Audio (HDMI) (High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_0397&SUBSYS_1043836C&REV_1000
Manufacturer ID: 1
Product ID: 65535
Driver Name: HdAudio.sys
Provider: Microsoft
Driver Version: 6.01.7600.16385
Driver Date: 7/13/2009 18:07:00
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 
Sound device 1:
Description: Digital Audio (S/PDIF) (High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_0397&SUBSYS_1043836C&REV_1000
Manufacturer ID: 1
Product ID: 65535
Driver Name: HdAudio.sys
Provider: Microsoft
Driver Version: 6.01.7600.16385
Driver Date: 7/13/2009 18:07:00
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 


Debug Message:  *********END dxdiag info.*********
Debug Message:  Entering WinMain
Debug Message:  ******* Starting Game Shell *******
Debug Message:  Could not query reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\Drengin.net\GalCiv2 value named Language
Debug Message:  Going Fullscreen
Debug Message:  Preparing to change display settings.
Debug Message:  Using hardware vertex processing
Debug Message:  Using multilsample setting: D3DMULTISAMPLE_NONE
Debug Message:  Attempting to create D3DDevice at resolution 1024 x 768, Windowed: 0, Multisample: 0
Debug Message:  Game Resolution: 1024 x 768
Debug Message:  Running fullscreen.
Debug Message:  HAL (hw vp): ASUS EAH6850 Series
Debug Message:  D3DPRESENT_INTERVAL_DEFAULT
Debug Message:  Refresh rate: 60
Debug Message:  Bit Depth: 32 bit.
Debug Message:  *********Checking D3DDevice Caps***********************
Debug Message:  A full-color cursor is supported in hardware at high resolution modes.
Debug Message:  RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message:  Now Fullscreen
Debug Message:  Shell initialization complete
Debug Message:  GalCiv2 is activated.
Debug Message:  ***** Initializing Game *****
Debug Message:  Timer Frequency is 0 2cb452
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GalCiv2UL
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GC2EU
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\./Data/ShipTemplates/\*.shipcfg
Debug Message:  No files found matching mask C:\Users\Josh\Documents\My Games\GC2TwilightArnor\ships\*.shipcfg
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ObjectDesktop\DesktopX
Debug Message:  Initializing sound card.
Debug Message:  initailizing bink
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\Movies\techs\*.bik
Debug Message:  No files found matching mask Movies\techs\*.bik
Debug Message:  No files found matching mask Gfx\Tutorials\*.bik
Debug Message:  No files found matching mask C:\Users\Josh\Documents\My Games\GC2TwilightArnor\Gfx\Movies\*.bik
Debug Message:  No files found matching mask C:\Users\Josh\Documents\My Games\GC2TwilightArnor\sfx\*.wav
Debug Message:  No files found matching mask C:\Users\Josh\Documents\My Games\GC2TwilightArnor\Music\*.mp3
Debug Message:  No files found matching mask C:\Users\Josh\Documents\My Games\GC2TwilightArnor\Event Music\*.mp3
Debug Message:  Create setup screens.
Debug Message:  Clear galaxy settings.
Debug Message:  Clear influence.
Debug Message:  Clear up laws.
Debug Message:  Clear first time events.
Debug Message:  Clear wonders and trade goods.
Debug Message:  Clear sector mapper.
Debug Message:  Set mouse.
Debug Message:  Set update timer.
Debug Message:  No files found matching mask ./Data/*.xml
Debug Message:  Clear data definitions.
Debug Message:  Killing ship styles:
Debug Message:  No files found matching mask C:\Users\Josh\Documents\My Games\GC2TwilightArnor\ships\*.xml
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2./Data/English/\ShipStyles\*.xml
Debug Message:  No files found matching mask C:\Users\Josh\Documents\My Games\GC2TwilightArnor\ShipStyles\*.xml
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar./Data/\FleetFormations\*.fleet
Debug Message:  No files found matching mask ./Data/\FleetFormations\*.fleet
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar\Gfx\Planets\C0*.png
Debug Message:  No files found matching mask Gfx\Planets\C0*.png
Debug Message:  No files found matching mask C:\Users\Josh\Documents\My Games\GC2TwilightArnor\*.raceconfigxml
Debug Message:  No files found matching mask gfx/Terrain/1SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideW*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideW*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideW*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideW*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/1SideN*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/1SideE*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/1SideS*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/1SideW*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/2SideN*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/2SideE*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/2SideS*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/2SideW*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/3SideN*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/3SideE*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/3SideS*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/3SideW*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/4SideN*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/4SideE*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/4SideS*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\DarkAvatar/gfx/Terrain/4SideW*.png
Debug Message:  No files found matching mask C:\Users\Josh\Documents\My Games\GC2TwilightArnor\ships\*.shipcfg
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2\./Data/ShipTemplates/\*.shipcfg
Debug Message:  No files found matching mask C:\Users\Josh\Documents\My Games\GC2TwilightArnor\ships\*.shipcfg
Debug Message:  Reading Star Names
Debug Message:  Reading Star Names... Done
Debug Message:  No files found matching mask ./Data/English/Tutorials/*.xml
Debug Message:  Error flipping back buffer to primary buffer.
Debug Message:  D3DERR_DEVICELOST
Debug Message:  Device lost
Debug Message:  Attempting to reset device.
Debug Message:  Device Validated. Attempting to restore resources.
Debug Message:  No files found matching mask C:\Users\Josh\Documents\My Games\GC2TwilightArnor\Backup\*.sav
Debug Message:  No files found matching mask C:\Users\Josh\Documents\My Games\GC2TwilightArnor\CustomMaps\*.sav
Debug Message:  No files found matching mask C:\Users\Josh\Documents\My Games\GC2TwilightArnor\Dark Avatar\*.sav
Debug Message:  No files found matching mask C:\Users\Josh\Documents\My Games\GC2TwilightArnor\Gfx\*.sav
Debug Message:  No files found matching mask C:\Users\Josh\Documents\My Games\GC2TwilightArnor\Metaverse\*.sav
Debug Message:  No files found matching mask C:\Users\Josh\Documents\My Games\GC2TwilightArnor\SandboxGames\*.sav
Debug Message:  No files found matching mask C:\Users\Josh\Documents\My Games\GC2TwilightArnor\ships\*.sav
Debug Message:  No files found matching mask C:\Users\Josh\Documents\My Games\GC2TwilightArnor\ShipStyles\*.sav
Debug Message:  No files found matching mask C:\Users\Josh\Documents\My Games\GC2TwilightArnor\shiptemplates\*.sav
Debug Message:  No files found matching mask C:\Users\Josh\Documents\My Games\GC2TwilightArnor\temp\*.sav
Debug Message:  Loading save game C:\Users\Josh\Documents\My Games\GC2TwilightArnor\EndGameSave.sav
Debug Message:  Killing threads.
Debug Message:  Kiling civs.
Debug Message:  Killing ships.
Debug Message:  Killing rallypoints.
Debug Message:  Killing misc objects.
Debug Message:  Killing stars.
Debug Message:  Killing anomalies.
Debug Message:  Killing asteroid fields.
Debug Message:  Killing asteroid field mining bases.
Debug Message:  Killing space resources.
Debug Message:  Killing ascension crystals.
Debug Message:  Killing colonies and planets.
Debug Message:  killing scenario.
Debug Message:  Clearing Turn Event Log
Debug Message:  Clear galaxy settings.
Debug Message:  Clear influence.
Debug Message:  Clear up laws.
Debug Message:  Clear first time events.
Debug Message:  Clear wonders and trade goods.
Debug Message:  Clear sector mapper.
Debug Message:  Loading Custom Map
Debug Message:  Loading Data Defs
Debug Message:  Clear data definitions.
Debug Message:  Killing ship styles:
Debug Message:  Loading TechDefs
Debug Message:  Max num techs: 523
Debug Message:  Loading ImprovementDB
Debug Message:  Loading Component Defs
Debug Message:  Loading ShipTypes
Debug Message:  Loading ShipTemplates
Debug Message:  Loading ParsedHardpoints
Debug Message:  Loading AnomalyTypes
Debug Message:  Loading RandomEvents
Debug Message:  Loading UPIssues
Debug Message:  Loading ResourceTypes
Debug Message:  Loading InvasionTactics
Debug Message:  Loading SBmodules
Debug Message:  Loading PoliticalParties
Debug Message:  Loading Planet Types
Debug Message:  Loading Star Types
Debug Message:  Loading AFMBModules
Debug Message:  Loading ShipStyles
Debug Message:  Loading TechTrees
Debug Message:  Loading TechTreeDefs
Debug Message:  Loading Game
Debug Message:  Loading: game mode is metaverse.
Debug Message:  Loading Galaxy
Debug Message:  Game started in version v2.04 Twilight of the Arnor
Debug Message:  Sectors across: 12 x 12
Debug Message:  Loading FOW Map
Debug Message:  Loading ZOC Map
Debug Message:  Loading Planets
Debug Message:  Loading Stars
Debug Message:  Loading Anomalies
Debug Message:  Loading Resources
Debug Message:  Loading AscensionCrystals
Debug Message:  Loading AsteroidFields
Debug Message:  Loading AFMiningBases
Debug Message:  Loading Civs
Debug Message:  Loading player civ Terran Alliance
Debug Message:  Loaded Civ Drengin Empire who has intelligence 80
Debug Message:  Loaded Civ Altarian Resistance who has intelligence 80
Debug Message:  Loaded Civ Arcean Empire who has intelligence 80
Debug Message:  Loaded Civ Torian Confederation who has intelligence 80
Debug Message:  Loaded Civ Yor Collective who has intelligence 80
Debug Message:  Loaded Civ Dominion of Korx who has intelligence 80
Debug Message:  Loaded Civ Drath Legion who has intelligence 80
Debug Message:  Loaded Civ Thalan Empire who has intelligence 80
Debug Message:  Loaded Civ Iconian Refuge who has intelligence 80
Debug Message:  Loaded Civ Scottlingas who has intelligence 84
Debug Message:  Loaded Civ Dark Yor who has intelligence 99
Debug Message:  Loaded Civ Pirates who has intelligence 1
Debug Message:  Loading Colonies
Debug Message:  Loading RallyPoints
Debug Message:  Loading Ships
Debug Message:  Loading Fleets
Debug Message:  Loading Turn Event Log
Debug Message:  Loading Treaties
Debug Message:  Loading ENDGALAXYDATA
Debug Message:  Updating ZOC.
Debug Message:  UIBeginGame called with g_ulLocalPlayerID = 0
Debug Message:  UIBeginGameHelper: New Metaverse Game Started
Debug Message:  UIBeginGameHelper: Mods are Disabled
Debug Message:  Doing final stat calculations.
Debug Message:  End of Game Save
Debug Message:  Save Game: About to save
Debug Message:  Saving game C:\Users\Josh\Documents\My Games\GC2TwilightArnor\EndGameSave.tmp
Debug Message:  Num Sectors Across: 12
Debug Message:  Saving: game mode is metaverse.
Debug Message:  Number of ships: 465, Number of Fleets: 63
Debug Message:  Save game finished.
Debug Message:  SummaryWnd: Cannot find OBJID Summary_Epic_Button


Comments
on Dec 21, 2011

Please contact support@stardock.com about this issue, they should be able to help.

on Dec 22, 2011

Sent about 12 hours ago, no reply quite yet but will probably take a day or two for a reply I assume as you folks are busy bees!

on Dec 23, 2011

Delete post, accidental double.

on Dec 23, 2011

It's odd... but I've stumbled upon a fix for my own problem.

 

First I followed

Rosco_P
Here's another fix for you to try:

Download http://sd.stardock.com/gc2_metaverse_remove.zip and extract that to the Twilight directory.
Then remove \ProgramData\stardock\gc2ul\sig.bin
You will need to reactivate but it should work properly after that.

Rosco's post here. I ran into a problem the files wouldn't extract properly so I extracted to a seperate folder; then selected all the files and then copied and used administrator permission as a pop up did appear asking me to authorize as an admin. (Win7 Ultimate). Then I followed later instructions to delete the sig.bin file which I did. It worked getting the game going. I played a metaverse game and here you see I posted my debug.err unable to post it....

 

The crash appears to be related to user credentials not correctly getting copied/written to HKCU registry locations.

 


Workaround:

Extracting the contents of http://sd.stardock.com/gc2_ultimate_2.04.2.zip to the GalCiv2\Twilight directory should also fix the crash.

 


More/better fix to make sure all HKCU settings keys are set properly from registration:

 

Start / Run / regedit.exe (will request elevation)

Delete HKEY_CURRENT_USER\Software\Stardock\Settings

 

Erase C:\ProgramData\Stardock\GC2UL\sig.bin (will request elevation)

May need to remove the sig.bin from ProgramData\Stardock\Twilight instead.

 

Run the GalCiv2\Twilight\GC2TwilightoftheArnor.exe and enter your Stardock account information and serial when prompted.

 

This will update the registry keys in HKCU that you just removed as well to cache the user credentials the Metaverse login is expecting.

If you are still having problems, please email kwilas at stardock.com directly.

Kris

Then I followed the above post by Nakor/Kris. I opened regedit but didn't find that I had HKEY_CURRENT_USER\Software\Stardock\Settings I once again had to extract it to it's own folder then copy the files. I had properly registered before following the earlier set of instructions so I skipped the step of looking for my sig.bin file and deleting it as I figured I had already before.

 

So just copying the files from the second zip file mentioned; I started my game up loaded Endgamesave and submitted and worked like a charm; got the regular old screen to play a character of mine on the metaverse to create a new game. Voila. I don't know how to explain it but perhaps this documented mishap might help someone else stumble onto a fix or perhaps it might be explained .

on Jan 02, 2012

This worked for me.

I originally had the "no serial - cant start a metaverse game"   got that solved in Nov...then played out a game and ran into the "submit...crash to desktop problem"

Then I just gave up on GC2 until today....followed your instructions...and whalla...my first posted game in 4 years.

(and my first Twilight Metaverse Post Ever...and I pre-ordered Twilight, life got busy ya-know)

Thanks for posting your solve WebNavigator.

I'm off to start another!